Privacy policy

Privacy Policy of Verlag Ritzberger

1. General

The protection and security of your personal data is of great importance to Verlag Ritzberger. When collecting, processing and using your personal data, we naturally observe the applicable data protection regulations, in particular the regulations of the Federal Data Protection Act (hereinafter "BDSG") and the Telemedia Act (hereinafter "TMG").

It is important to us that you can at all times rely on Verlag Ritzberger's compliance with data protection and know which personal data we collect during your visit to our website at https://verlagritzberger.at/ and when using the services offered on it, and how we process and use this data. The following information therefore serves to inform you about this. Furthermore, we would like to inform you about the security measures we take to protect your personal data from manipulation, loss, destruction and misuse.

2. Collection, Processing and Use of Personal Data

Personal data is so-called individual information about personal or factual circumstances of a specific or identifiable natural person. Consequently, your personal data includes all data that contain information about your personal or factual circumstances and allow your person to be identified, such as your name, address, telephone number or e-mail address.

We collect, process and use your personal data only insofar as we are permitted to do so by law, namely in particular insofar as this is necessary for the establishment, content or amendment of a contractual relationship with you, or you have given your prior consent, namely in particular for our newsletter mailing. You can revoke any consent you may have given at any time. Your personal data will also only be transferred to third parties under the aforementioned conditions, unless court or official orders oblige us to disclose your data.

In particular, we collect, process and use your personal data for the following purposes:

a) Orders: Within the framework of the ordering processes in our online store at https://verlagritzberger.at/, the information required to process your order, i.e. your first and last name, your billing address and, if applicable, delivery address deviating from this, your e-mail address, as well as the ordering and payment information, such as your credit card data, are collected and processed and used to process your order, e.g. for the delivery of the goods and for payment processing.

For the above purposes, we also transfer the data to third parties, such as credit card companies and delivery services.

b) Contact and applications: If you contact us, e.g. by e-mail, we collect, process and use the data voluntarily provided by you to the extent necessary to respond to your contact request. The same applies to job applications.

c) Ordering our e-mail newsletter: You can order our e-mail newsletter on our web pages at https://verlagritzberger.at/. For the purpose of sending the e-mail newsletter, we request your e-mail address via the forms provided and use it if you have given us your consent to do so. In addition, it is necessary that you specify at least one of the areas of interest provided in the forms or that you submit your postal code and city if you would also like to be informed about events. After sending the form, you will receive an e-mail from us with a link that you can use to confirm once again that you wish to receive the respective newsletter. Without this confirmation, the respective newsletter will not be sent. When ordering via our forms, you can also provide us with additional information, such as your title and your first and last name. You can unsubscribe from our newsletters at any time via a link contained in the corresponding emails as well as change the areas of interest. Our newsletter is sent via the third-party provider Mailchimp.

If you want to subscribe to our newsletter, we need your e-mail address and you have the option to voluntarily enter your name. This data will only be used for communication with you in the context of our newsletter offer. By subscribing to the newsletter, you agree that we store the aforementioned data for the purpose of sending the newsletter. The data will not be used for any other purpose. You can revoke your consent at any time with effect for the future. You can declare your revocation by changing the newsletter settings in your user account.

d) Server log data: When you visit our website at https://verlagritzberger.at/, the IP address of the computer you are using, the date and time of your visit, the names of the files you call up, the amount of data transferred, the type and operating system of the web browser you are using and the requesting domain are temporarily stored in a log file. The storage of this so-called server log data is absolutely necessary for technical reasons and to ensure system security. This data is evaluated anonymously exclusively for statistical purposes and to improve the quality of our Internet presence. The server log data is not linked to the personal data of specific natural persons.

e) Cookies: Cookies are small text files with an identification number that are stored locally on the hard drive of your computer and kept ready for later retrieval. We use our own cookies in the form of so-called session IDs. These cookies enable our servers to recognize the computer you are using over several accesses within a session. This is necessary, for example, for ordering, as otherwise the contents of a shopping cart could not be assigned to a specific visitor. No personal data is stored in the cookies.

We use cookies only for the duration of your visit to our website. After the end of your visit and closing the Internet browser you are using, the cookies are automatically deleted. In addition, you can set your Internet browser yourself so that it does not allow cookies or to notify you as soon as cookies are set. You can regularly inform yourself about the procedure for deactivating cookies via the "Help" function of your Internet browser. You can still visit our Internet pages without any problems afterwards, but orders are not possible in this case.

More detailed explanation:
This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
In view of the discussion about the use of analysis tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are only processed in abbreviated form in order to exclude direct personal references.

f) We use your postal address to occasionally send you information about our products. You can object to the use of your address for advertising purposes at any time in writing or by e-mail (stating your full address). (see 7).

3. Use of Social Plugins

On our website, so-called social plugins (plugins) are used to participate in social networks with social media content.

Privacy Policy for the Use of Facebook (Like button).
Plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the "Like button" ("Like"). You can find an overview of the Facebook plugins here: developers.facebook.com/docs/plugins.
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button or click on a content while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please see Facebook's privacy policy at de-en.facebook.com/policy.php.

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Privacy Policy for the Use of Instagram
We use the plugin of the social network Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA ("Instagram"). The plugin is recognizable on our site by the "Instagram button".

If you click on the "Instagram button" on one of our pages that contains such a button or call up one of the contents while you are logged into your Instagram account, you can link the contents of our pages on your Instagram profile. This allows Instagram to associate the visit to our pages with your user account. We have no knowledge of the content of the transmitted data or its use by Instagram. Further information on this can be found in the privacy policy of Instagram: instagram.com/about/legal/privacy/.

Privacy Policy for the Use of Pinterest
We use the plugin of the social network Pinterest Inc., 635
High Street, Palo Alto, CA, 94301, USA ("Pinterest"). The plugin is recognizable on our site by the "Pin it button".

If you click on the Pinterest "Pin it button" on one of our pages that contains such a button while you are logged into your Pinterest account, you can link the content of our pages on your Pinterest profile.

This allows Pinterest to associate the visit to our pages with your user account. We have no knowledge of the content of the transmitted data or its use by Pinterest. Further information on this can be found in the Pinterest privacy policy at about.pinterest.com/en/privacy.

Privacy Policy for the Use of Twitter
Furthermore, this website uses Twitter buttons. These are operated by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a page that contains such a button, a direct connection is established between your browser and the Twitter servers. The website operator therefore has no influence on the nature and extent of the data that the plugin transmits to the Twitter Inc. servers. According to Twitter Inc., only your IP address is collected and stored. Information on the handling of personal data by Twitter Inc. can be found here: twitter.com/privacy

Privacy Policy for the Use of YouTube
We use the plugin of the service YouTube, which belongs to Google Inc, located in San Bruno/California, USA. The plugin is recognizable on our site by the symbol of the black "YouTube", or there is also a current video , which can be clicked. If you select the symbol, content or term on one of our pages that contains such a button, your browser establishes a direct connection with the servers of Youtube. The YouTube server thus receives information about which particular page of our website you have visited. If, on top of this, you are logged into your YouTube account, you would enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this possibility of association if you log out of your account beforehand. For more information, please see the privacy policy at http://www.google.com/intl/de/policies/privacy.

4. Links

Insofar as we use links on our Internet pages at https://verlagritzberger.at/ to refer to Internet pages that are not operated by us, we are not responsible for compliance with data protection provisions on these Internet pages.

5. Manuscripts

Please do not send us any unsolicited book manuscripts. We will not process e-mails regarding unsolicited book manuscripts.

6. Security

Personal data that is exchanged between you and us via our Internet pages at https://verlagritzberger.at/ is generally transmitted via encrypted connections that comply with the current state of the art. In addition, we take technical and organizational security precautions to protect your personal data managed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our data processing and security measures are continuously improved in line with technological developments. However, please note that we cannot guarantee complete data security when communicating by e-mail, so we recommend sending confidential information by post.

Our employees are of course bound to data secrecy according to § 5 BDSG.

7. Storage

Your data will of course only be stored for as long as is necessary for the provision of our services or for as long as storage is permitted.

8. Information and Revocation of Consent

We will gladly provide you with information about your stored personal data at any time, free of charge and without delay. Also, if you wish to correct or block your data, or in case of questions or suggestions on the subject of data protection, we are at your disposal. If you have given your consent to the collection, processing and/or use of your personal data, you can revoke this consent at any time with effect for the future. In all such cases, please contact: office@ritzberger.at.

9. Changes to the Privacy Policy

From time to time it is necessary to adapt the content of this privacy policy. We therefore reserve the right to change it in the future. You should therefore regularly review our privacy policy when visiting our website at https://verlagritzberger.at/.

Status November 2022